Return & Refund Policy

We are committed to providing you with the best shopping experience. If you are not satisfied with your purchase, we are happy to offer you a refund or exchange service. Please read the following return and refund policy:

Return Conditions:

• Items must be returned within 30 days of purchase.
• Items must be in unused, unopened, and original packaging condition.
• Returns require the original purchase receipt or order number.

Refund:

• Once we receive and inspect the returned items, we will process the refund within several working days of receiving the goods.
• Refunds will be issued using the original payment method.

Exchange:

• If you require an exchange, please indicate the details of the items you wish to exchange in the return request.
• Once we receive and inspect the returned items, we will arrange the exchange and dispatch the replacement as soon as possible.

Shipping Fees:

• Return shipping fees are the responsibility of the buyer, unless the items are faulty or incorrect due to our error.

Special Items:

• Some items may not be eligible for refund or exchange, such as custom-made items or personal care products.

Contact Us:

• If you have any questions or need assistance, please feel free to contact our customer service team at any time.

Please note that we reserve the right to refuse refunds or exchanges if the items do not meet our return policy.

We appreciate your support and hope you are satisfied with our products and services.